Sign in

Please enter your email below and we will send you a new password.

Sign in with

Terms & Conditions

Welcome to Make Up Stores website (the website) and related pages. These terms & conditions apply when you as a customer (the consumer) use, access or place an order on the site or related pages. You accept and agree to the terms & conditions and any other conditions and policies you find throughout our website in connection with any content and promotions, features, customer services which are all included or a part of the conditions. The agreement is concluded between you and Make Up Store AB, Upplagsv. 38, 11743, Stockholm, Sweden company reg. no. 556437-6795. No waiver or modification of the terms & conditions shall be binding upon Make Up Store AB, unless approved in writing by an authorized representative of Make Up Store AB.

You must be 18 years or older to make a purchase on our website. If you are below 18 years Make Up Store does not, in accordance with the laws of Sweden, accept any credit card purchases. Make Up Store reserves the right to change a customers order or deny it if the customer has provided incorrect information or has any sort of record of non-payment of debt. 

The website and its content including logos and other trademarks is the property of Make Up Store AB and is protected by intellectual property and marketing legislation. Any images, layout, information can not be copied without a written request to the owner.  

It is forbidden to re-use, modify, re-post text, images, frames or use the content of the website including its text, images, audio, video etc. for public or commercial use without a written request to to owner. It is forbidden to use or contact the website to damage or disrupt the website.

The products and any samples that are sold or receieved from us through the website are for personal use only. It is not allowed to sell, or re-sell any of the products or services without written approval from the owner.

Make Up Store, has no responsibility for any direct, indirect, incidental damages that are caused by the use of or inability to use the website.

Make Up Store makes no representation that the content on the website is appropriate for locations outside of Scandinavia and European Union.

Make Up Store has the right to revoke and correct any errors including after an order has been submitted.

The website may contain links to a third party and is intended for those who are allowed on the site. When you leave the site Make Up Store has no control of the content on that website. 



Make Up Store has no liability in case products are sold out or for any images or typographical errors on the website, e.g. errors in the product descriptions or technical specification, colours in images, inaccurate or adjusted prices or any other incorrect information with regards to whether a product is in stock. The product images and descriptions reflect the actual product/service as much as possible Payment options are listed in the shopping cart. Delivery options are listed in the shopping cart upon choice of delivery.


All prices on the website are strictly for orders placed on the website. No prices include VAT, custom or local taxes or shipping costs. 



You must choose to pay with credit or debit cards or by invoice using Klarna (available in Sweden, Norway, Denmark Finland, Germany, The Netherlands and Austria only).


Your package will be shipped by FedEx. Please expect 1-5 days for delivery within the European Union and  5-9 business days for delivery worldwide of items in stock.

In case Make Up Store AB has reason to question buyer's ability to pay for delivered products Make Up Store AB has no obligation to proceed with the delivery, and will be entitled to stop products during carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Make Up Store. 

VAT, custom or local taxes are not included in orders outside the European Union and might be collected upon arrival depending on customs legislations in your country.


We ship to most countries worldwide. If your country is not available in the list of countries during check-out, please contact At this point we can not accept shipping to P.O boxes. We apologize for any inconvenience this may cause. Please expect 1-5 days for delivery within the European Union and 5-9 days for the rest of the world. Delivery may take longer due to unexpected events. 

Please note, orders from outside of the European Union may be subject to import taxes and custom fees upon arrival. All orders are shipped from our warehouse within the European Union so if your shipping address is located in a country outside of the European Union your order might be subject to additional charges upon arrival. When ordering from the recipient of the order is fully responsible for any of the import fees and of all laws and regulations of the import destination.

We offer free shipping via FedEx on larger orders worldwide. For an order to qualify for free shipping it has to reach the minimum amount required for free shipping. The amount varies depending on the shipping location. Listed below are a few examples of minimum order amount to qualify for free shipping:

USA, Canada: over 75 USD - FREE SHIPPING

Europe - Austria, Belgium, Estonia, Finland, France, Germany, Greece, Italy,
Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Polen, Portugal, Spain,
United Kingdom: over 49 EUR - FREE SHIPPING

Bulgaria, Croatia, Cyprus, Czech Republic, Hungary, Malta, Romania, Slovakia,
Slovenia: over 100 EUR - FREE SHIPPING

Switzerland, Liechtenstein, 
Gibraltar, Iceland: over 80 USD - FREE SHIPPING

Andorra, Monaco: over 75 USD - FREE SHIPPING

Denmark: over 750 DKK  - FREE SHIPPING

Norway: over 750 NOK - FREE SHIPPING

Central/South America and Carribean: over 90 USD - FREE SHIPPING

Asia (Hong Kong, Japan, Macau, China, Philippines, Indonesia, Cambodia, Laos, 
Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam): over 80 USD - FREE SHIPPING

India, Pakistan, Sri Lanka, Bangladesh: over 80 USD - FREE SHIPPING

Australia, New Zealand: over 80 USD - FREE SHIPPING

You can determine the applicable shipping rate in your shopping cart before your order is final. Place your selected items in the shopping cart, go to check out and choose your country. The total shipping cost will be listed. If your order is qualified for free shipping the shipping cost will be listed as 0.


We want you to be fully satisfied with your purchase. However, at this point we can not accept any returns on cosmetics or hygiene products. Please not that we're only able to accept returns on our makeup bags. To return a product, please contact info@makeupstore and include your order receipt. Return the product within 30 days of the shipping date for a refund of the purchase price excluding shipping and handling charges. All returns must be sent to:

Make Up Store
Att.: Returns Department
Upplagsv. 38
117 43 Stockholm

Privacy Policy

Make Up Store does not collect your personal information unless you choose to provide us this information or through a third-party. If you decide to place an order we need to know your name, shipping address, e-mail and telephone number. You have the right to retrieve any information we collect from you. Upon purchase you agree to that this information is stored in accordance with Make Up Store AB's privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law (198:204) you have the right to know the information Make Up Store AB have registered about you. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed.

Your Account

You may choose to register at our website. If you do and choose to create a personal account we need a username, password, address and e-mail. You are at all times, entitled to request that your personal data is removed or corrected. 


A cookie is small text file that enables us to target your preferences. We may place a cookie text file on your computers hard drive so we can recognize you as a return user and personalize your experience of the website. The cookie expires when you place an order. We use cookies to gather demographic information, analyze statistics, trends for our website functionality, website statistics and advertising. 

Force Majeure

Make Up Store AB is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents production, delivery or freight. Such circumstances include difficulties to procure raw materials as well as other difficulties and disturbances, including acts of war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations. An ongoing order on hold for more than two months due to these circumstances are entitled to be cancelled from both parts.

Dispute Resolution

All disputes shall mainly be solved and settled by an agreement with Make Up Store customer services. In the event of a further dispute Make Up Store AB complies with the Swedish Board for consumers complaints.